ETPL provide IP Telephony solutions for customers to mitigate the risk of end-of-life PBXs and reducing the operational costs associated with managing and administrating multiple networks. Telephony management systems such as billing and call authorization are provided along with IP Telephony solutions to reduce the risks of telephony misuse and fraud.
The rich expertise and methodologies in installation and commissioning, operating and troubleshooting network elements, PBXs, CTI/IVR setups and optical fiber networks. We today offer a wide range of services ranging from consulting on call centers and contact centers, optimizing your networks and running technical assistance operations for your customers. Wipro provides these services for your production as well as development environments.
E.g : Cisco, SysMaster, Genesys, Aethra